If you need to contact us outside of the Help Desk:
Since Fairlight Cosmetics inception, the focus has always been on courteous, personalized attention. If you should ever need assistance, simply E-mail our Customer Service Representatives for a quick resolution.
All prices listed are in US Dollars.
You may order from our Web site or by phone 24 hours a day!
We accept:
The charge on your credit card will show up on your credit card statement as charged to "Fairlight Cosmetics".
To Order by Phone:
Automated Phone Ordering System - No live operator
Order Toll Free:1-877-418-9370
Shipping Info:
Actual shipping rates are calculated during checkout and are based on the actual shipping rate provided by the shipping carrier and vary according to shipping location.
Orders shipping within the Continental United States are normally shipped via FedEx. The average shipping cost is $7.95 but varies according to shipping location.
INTERNATIONAL ORDERS: PLEASE CONTACT US PRIOR TO ATTEMPTING TO ENTER ANY INTERNATIONAL ORDER (ORDERS SHIPPING OUTSIDE THE CONTINENTAL U.S.).
Orders shipping outside of the Continental US are normally shipped via the United States Post Office (USPS).
United States* orders for in-stock items are shipped via FedEx with approximately 1-7 business day delivery time depending on location. Please be aware that with UPS, Saturdays, Sundays or holidays are not considered a business day.
You can track your order at any time using your tracking number at www.fedex.com
We do not ship to PO Boxes - please provide a street address.
INTERNATIONAL ORDERS: PLEASE CONTACT US PRIOR TO ATTEMPTING TO ENTER ANY INTERNATIONAL ORDER (ORDERS SHIPPING OUTSIDE THE CONTINENTAL U.S.).
International Shipping: *Orders shipping to outside Continental US are usually shipped via US Post Office Global Express Mail with average 3-7 day delivery.
Orders for in-stock items going outside of the United States are shipped via US Post Office Global Express mail with approximately 7-10 business day delivery time.
You can track US Post Office package at any time using your tracking number at: www.usps.com
Orders will not be processed for shipping on the following holidays:
New Year's Eve and New Year's Day, Presidents' Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving and the day after Thanksgiving, Christmas Eve and Christmas Day. Please allow additional shipping time during these periods.
We do our best to ship your order the same day* (Monday through Friday) or within 24 hours!
Cut-off time for same day shipping is 11 Am Eastern Time.
*Immediate shipping may not be possible. Delivery of items not in stock will usually be within 14 business days, but please allow approximately 4-6 weeks for delivery of items not in stock. We will contact you via E-mail or you will be notified on your invoice if an item is not in stock.
FedEx Express Packages - Overnight & 2-Day:
Orders must be placed before 11 AM Eastern Time for Overnight (next business day) and 2-Day (second business day) delivery. Our cut-off for Overnight and 2-Day delivery processing is 11 AM Eastern Time. Orders placed after 11 AM Eastern Time will be processed and shipped the next business day.
Please be aware that with FedEx, Saturdays, Sundays or holidays are not considered a business day. All shipment arrival dates are estimated.
Corporate Offices
Fairlight Cosmetics/Perri's corporate offices are located in Highland Heights, Kentucky. In addition to our
administrative offices, the facility houses our national distribution
center.
Mailing Address Fairlight Cosmetics/Perri PO Box 54503Highland Heights,
KY41046 Phone: (513) 871-0375
Orders will not be processed for shipping on the following
holidays:
New Year's Eve and New Year's Day, Presidents' Day, Easter, Memorial Day,
July 4th, Labor Day, Thanksgiving and the day after Thanksgiving, Christmas Eve and Christmas Day. Please allow
additional shipping time during these periods.
We do our best to ship your order the
same day* (Monday through Friday) or within 24 hours!
*Cut-off time for same day shipping is 11 Am Eastern Time.
Immediate shipping may not be possible. Please allow up to 6 weeks for delivery of items not in stock. We will contact you via E-mail if an item is not in stock.
FedEx Express Packages - Overnight & 2-Day:
Orders must be placed before 11 AM Eastern Time for Overnight
(next business day) and 2-Day (second business day) delivery. Our cut-off for Overnight and 2-Day delivery
processing is 11 AM Eastern Time. Orders placed after 11 AM Eastern
Time will be processed and shipped the next business day.
